Questions About Ordering Custom Paper Packaging

It depends on how much is customized. Logo printing on stock designs and semi-custom runs start from 200 pcs, and fully custom boxes, red packets, bags, and scrolls start from 500 pcs.

Yes. Our catalog covers red packets, paper bags, gift boxes, greeting cards, and security paper, with new designs added every month. Tell us your market, and we send the current stock designs.

The product, quantity, size, artwork status, delivery date, and ship-to country. Photos of similar packaging or your brand guidelines help us suggest suitable materials and finishes.

Yes. We produce packaging to your specifications under your own brand, from sampling to bulk delivery. See our OEM Manufacturing service for how it works.

Most samples are ready in 3–5 days, and custom calendar samples take 5–8 days. Spot colors, specialty papers, foil, and embossing are checked on a press sample.

Yes. You approve a digital proof or press sample first, and bulk production starts only after you sign off. The approved sample is kept as the reference for your order.

No. Stock samples and custom samples made to your design are free of charge, and you only cover the shipping cost.

Yes. Single samples are available from ready stock, so you can check the paper, print quality, and size before placing a bulk order.

No. You can choose from our original design library, with over a thousand red packet designs, and add your logo or adjust the colors.

Yes. Our design team, led by a chief designer with about 20 years of experience, creates new designs or adapts existing ones, at no extra cost on larger orders. See our Design & Regional Adaptation services.

Yes. Send your files, and we prepare them for print, checking dielines, bleed, fonts, and colors before proofing.

Yes. Sizes, structures, and paper can be adjusted to your product and market. Send us the dimensions you need, and we confirm the dieline before sampling.

Proof that the logo belongs to you, with the account name on the order matching the logo. We check this before artwork goes to print and do not produce counterfeit brands.

Yes, with proof of authorization from the IP owner. It is reviewed before artwork goes to print, which keeps every licensed product genuine.

Yes. We can sign an NDA before you share your designs, product plans, or customer details with us.

Orders under 10,000 pcs usually take 7–15 days. Around 10,000 pcs takes 21–30 days, and around 100,000 pcs takes 30–40 days, counted from sample approval and deposit. The final schedule is confirmed in writing with your order.

As early as you can. Share your launch date when you first contact us, and we plan sampling and production around it. Earlier orders leave more room in the peak-season schedule.

Every order goes through seven checks, from incoming materials and first-piece approval to final inspection and shipment release. Your approved sample is the reference throughout. See how it works in Our Factory.

Yes. An inspection report can be provided with your order, and its format is agreed with you in writing before production starts.

Yes. Spot colors can be matched to your brand shades, and the approved sample is the color reference for bulk production.

Yes. Our quality system is certified to ISO 9001:2015, and we hold FSC Chain of Custody certification. FSC orders carry the FSC claim on invoices and delivery notes.

Your after-sales contact responds within 24 hours. For quality problems not caused by use or handling, we quickly replace or rework the goods.

Standard terms are T/T, with a 50% deposit to start production and the 50% balance before shipment.

Orders ship under EXW, FOB, or CIF terms, by full container, LCL sea freight, or by air for smaller lots.

We ship to buyers across Southeast Asia, including Malaysia and Indonesia, as well as North America and Europe.

Yes. Orders ship to your customers in China or overseas, or to Amazon warehouses. Each order is quoted as product cost plus shipping and a small packing fee.

Yes. Products and parcels carry only your brand, with no LCAIN details included. See Wholesale & Dropshipping for how it works.